Privacy & Cookies

On this page we will let you know which personal data we collect when you use our website, why we collect this data and what we do with it. We believe it is important that your data is handled with care and that the personal information you provide is treated confidentially. In short, our privacy statement means that we:

  • only use personal data for purposes that we have agreed upon with your permission
  • will not share your personal data with others
  • secure your personal data carefully

If you have questions that are not answered in this privacy statement, if you have suggestions or comments about its content or if you have complaints about the way in which we handle your personal data, we would like to get in touch with you. You can send an e-mail to museum@rembrandthuis.nl.

This privacy statement applies to www.rembrandthuis.nl. Museum Het Rembrandthuis is not responsible for the privacy policy of other sites and sources mentioned on our website.

Purposes

We do not collect or use your personal data for purposes other than those described in this privacy statement, unless we have obtained your permission in advance.

  1. Use of our services

When you use our services such as online ticket sales or make a purchase in our webshop, we ask you to provide personal data. This data is necessary to provide the service and is stored by Museum Het Rembrandthuis in accordance with the statutory retention period.

  1. Communication

When you send us an e-mail or other messages, we will keep your message and data for as long as necessary or reasonable to fully answer and/or handle your request.

  1. Forms

You can sign up for our newsletter via our website. Groups and schools can register for our activities via our website. We keep the information you provide us with for as long as necessary or reasonable for the complete answering and/or processing of your request. Your request can also be included in our e-mail archive and stored there in accordance with the legal retention period.

Special personal data

Museum Het Rembrandthuis does not collect any special personal data.

Children

Museum Het Rembrandthuis understands the importance of protecting the privacy of children, especially in an online environment. Our site is not intended for or directed at children under the age of 16. It is our policy never to knowingly collect or store information about persons under the age of 16, except as part of a specific assignment as part of our service.

Sharing personal data with third parties

Museum Het Rembrandthuis does not share personal data with third parties, except if this is necessary to comply with your request, for our professional and legitimate purposes or if this is required or permitted by law, professional standards or quality rules. For example, Museum Het Rembrandthuis may in some cases share personal data about you with external companies or service providers that work on our behalf in order to comply with your requests.

Museum Het Rembrandthuis must disclose personal data if this is required by law, a court order or a government decision. Personal data may also be required for privacy or security audits or to conduct an investigation into a complaint or security threat. Museum Het Rembrandthuis does not sell personal data to third parties. Museum Het Rembrandthuis will also not pass on any personal data you provide to third parties for direct marketing purposes.

Security

Museum Het Rembrandthuis has taken appropriate technical and organizational measures to protect the personal data you provide against unauthorized use. Your data is sent via secure connections over the internet and processed and stored in certified data centers and on servers of Museum Het Rembrandthuis. The personal data is protected from search engines. Our employees are legally obliged to respect the confidentiality of your data. We also contractually impose this obligation on third parties engaged by us to perform our services and activities.

Website visit

When you visit our website, the technical characteristics of your visit are recorded in so-called log files. This includes the requested page, IP address, time, browser type and the like. We do not check who uses which IP address at what time and we therefore do not trace this data back to you. These log files are kept solely for the purpose of analysis and for a maximum of 12 months.

Cookies

Cookies are small pieces of information that are stored on your computer by your browser. We use a number of cookies on this website.

Cookies for functionalities

We use functional cookies to remember your preferences (e.g. language choice) for this website. These technical cookies serve to increase the user-friendliness of the website, so we do not need permission for this.

Cookies for statistics

On this website we use Google Analytics to obtain statistics about the visitors to the website. This information is completely anonymous and can therefore never be traced back to a specific visitor. By means of the statistics we can keep track of, among other things, how many people visit our website, where these people come from, whether they are a new visitor or a returning visitor and which browser they use. We can then use this information to improve the website in terms of ease of use, information provision and structure.

Cookies from so-called third parties

In various places we use social media modules from third parties such as Facebook and Twitter. We do this because we find it useful to give you the opportunity to share our information with others. These modules use cookies, for example, to remember whether you have already shared a page, and to analyze your click behaviour. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

View and adjust personal data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Museum Het Rembrandthuis and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another third party mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to the contact details at the bottom of this page. We will respond to your request as soon as possible, but within four weeks. Museum Het Rembrandthuis would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Changes

This privacy statement is tailored to the use of, and the possibilities on, this site. Any adjustments and/or changes to this site may lead to changes to this privacy statement. When we make changes to this privacy statement, we will revise the “last modified date” posted at the bottom of this page. It is therefore advisable to regularly consult this privacy statement.

Museum Het Rembrandthuis and personal data

Museum Het Rembrandthuis takes the protection of personal data very seriously. We have seized the opportunity of the General Data Protection Regulation (‘GDPR’) to redesign our data protection and data security program. The new European legislation has a place in our internal procedures, in the training of employees and in the design of processes, systems and relevant (internal) documentation.

 

General contact: museum@rembrandthuis.nl

Specific questions about the privacy policy of this website can be directed to Irene Ford via i.ford@rembrandthuis.nl

This privacy statement was last amended in May 2022

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